Popular queries answered by our experts

Q: Where should I use Zoflora®?

Diluted Zoflora® can be used all over the home, including in the kitchen and bathroom to wipe over floors, tiles, work surfaces, sinks, toilets, baths, taps and other fixtures and fittings. Zoflora® can also be used outside on water washable areas such as patios, runs, kennels, artificial grass and paving.

It can also be used to clean and eliminate odours on carpets/rugs after pet accidents, spilt milk, vomit etc. Just clean up the majority of the soiling and wipe with diluted Zoflora®.

Zoflora® can be used undiluted poured down ceramic and metal sinks, drains (inside and out) and toilets to kill bacteria and eliminate odours.

Zoflora® disinfectant can be diluted and used as a spray for disinfecting surface of houseware to create fragrant freshness throughout the home.

Do NOT allow contact with polished wood, painted or varnished surfaces.

Test on an inconspicuous area before use if unsure.

Do not mix with other chemicals.

Keep the carton for full instructions.

Q: How much should I use?

Zoflora® can be used undiluted in ceramic and metal sinks, drains and toilets.

For general disinfection of all other surfaces, use Zoflora® diluted 1 in 40 with water. One capful of the 120ml, 250ml or 500ml bottle sizes (10ml) will make approximately 400ml of full strength disinfectant.

Q: Is Zoflora® safe to use if you have a septic tank?


Q: How many Zoflora® fragrances are there?

The Zoflora® range is available in a number of beautiful fragrances. Limited Edition fragrances are also available from time to time.

We have also launched a Zoflora® designed specifically for pet owners. Zoflora® Fresh Home Odour Remover and Disinfectant helps to tackle unpleasant pet odours within the home and kills 99.9% of bacteria and viruses.

For the latest product information and news, visit our website's product section and the Zoflora® Hong Kong Facebook.

Q: What is a disinfectant?

A disinfectant is a substance which contains chemicals that kill bacteria and viruses. Zoflora® Concentrated Disinfectant has a unique Triple Action formula which kills bacteria and viruses with an effective odour neutraliser and a selection of bespoke, high quality perfumes.

Q: How often should I use it?

Zoflora® products can be used as often as required throughout the home to keep it hygienically clean and fresh.

Q: What is the active ingredient in Zoflora® Concentrated Disinfectant?

The active ingredient in Zoflora® Concentrated Disinfectant is benzalkonium chloride.

Q: Why do we need to use disinfectants?

We are constantly exposed to various micro-organisms in our daily lives. Most of these micro-organisms are harmless, and some are actually beneficial to keeping us healthy. But some micro-organisms can be harmful and cause real health hazards such as food poisoning, vomitting & diarrhoea and coughs and cold.

These harmful micro-organisms are known as 'germs'. These 'germs' live all around us on surfaces, in the air, in plants, pets and people. Examples of harmful micro-organisms are:
Bacteria e.g. Salmonella which can cause food poisoning.
Viruses e.g. Rhinovirus which can cause colds.
Fungi e.g. Candida which can cause thrush.

Disinfection reduces the number of micro-organisms to a level not harmful to health. When diluted 1 part Zoflora® to 40 parts water, Zoflora® kills 99.9% of bacteria and viruses^ found in the home. Click here to find out more about the bacteria and viruses that Zoflora® is effective against, and how to prevent infection. Use disinfectants safely. Always read the label and product information before use.

Q: Is Zoflora® tested on animals?

None of the products in the Zoflora® range are tested on animals.

Q: Is Zoflora® vegan friendly?


Q: Where can I purchase a Zoflora® trigger spray bottle?

Unfortunately the Zoflora® spray bottle is not available for purchase at this time. You may see them on social media from time to time as we often send them as giveaway. You can receive our latest updates on Zoflora® Hong Kong Facebook.

Q: Where can I buy Zoflora®?

Q: Is Zoflora® safe to use around children?

When correctly diluted, Zoflora® products in the range can be used around children. However, undiluted Zoflora® is harmful in contact with the skin and if swallowed, so always keep the container out of the sight and reach of children.

Q: Is Zoflora® safe for use around pets?

When correctly diluted, Zoflora® disinfectant may be used where most pets are kept. It will kill bacteria and eliminate unpleasant odours. Don't allow pets to walk on or lick wet or treated surfaces until the area is dry. Always finish by rinsing in cold water and drying thoroughly after disinfecting the pet toys. Do not spray directly to your pet. Not suitable for use in vivaria or around fish or other housing where reptiles are kept. Do not spray directly to your pet.

Use disinfectants safely. Always read the label and product information before use.

Q: Is it safe for contact with the skin?

Undiluted Zoflora® Concentrated Disinfectant may cause sensitisation or irritation when it comes into contact with the skin and it is recommended to wear rubber gloves when using. If splashed in the eyes or on the skin, wash well with water and consult a doctor. Wash your hands after use.

Q: What happens if someone drinks Zoflora®?

If swallowed, seek medical advice immediately and show the container and label.

Q: Who can I contact for more information?

If you haven't been able to find what you are looking for, or you just want to get in touch, please don't hesitate to contact us via calling customer service hotline at: 2895 9668

Q: My Zoflora® product is faulty, what do I do?

Please send proof of purchase, the batch number and details of the problem to the below email address and a member of the team will get in touch:stadaasiapv@stada.com.hk

^Data on file

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